Receipt and Saree Delivery Policy

The Kulswamini Paithani Monthly Plan is primarily a digital savings programme. Most “shipping” relates to digital receipt delivery. Physical saree shipping applies only when you redeem store credit for a purchase.

1. Digital Receipt Delivery

• Each monthly payment generates a digital receipt PDF.
• Receipts are delivered to your registered WhatsApp number, typically within a few hours of payment verification and never later than 2 working days.
• If you have not received a receipt within 2 working days, contact us at +91 86686 49474.

2. Reminder and Plan Communication

• Due-date reminders are sent on WhatsApp 2–4 days before, on, and after each due date.
• Birthday and anniversary messages are sent on the matching day, when you have provided those dates.

3. Physical Saree Shipping (Store-Credit Redemption)

When you redeem your Plan completion credit toward a physical product:

Shipping is via reputed courier partners with tracking. The tracking link is shared on WhatsApp once the parcel is dispatched.

4. Receipt Acknowledgement on Delivery

For physical shipments, please inspect the parcel at the time of delivery. Damage in transit must be reported within 24 hours of delivery with photographs sent on WhatsApp.

5. Shipping Costs

Standard shipping is included for orders fully covered by Plan completion credit. Shipping surcharges may apply for split orders, multiple deliveries, or express requests; these will be communicated and approved by you before dispatch.

6. International Shipping

We do not currently ship outside India.

7. Contact

For delivery questions, contact us at +91 86686 49474 on WhatsApp.